Jump to…

<aside> 👋 Welcome to Folio! Our platform lets you create stylish digital guidebooks for your Airbnb or short-term rental that guests will actually use. We’re excited to have you here!

</aside>

Required Information

Before you dive in to create your first guidebook, make sure you have the following information handy. This information is required in order to publish your guide and share it with guests.

• Property name
• Address
• Photo
• Booking Link
• At least 1 section about an amenity (e.g. wifi)
• At least 1 recommendation (e.g. favorite coffee shop)

Ways to Create a Guide

Folio’s self-service platform lets you create and maintain guidebooks 24/7. There are a few of ways to create a guide:

1. Convert from File - best if you have an existing welcome book or house manual
2. Start from Scratch - best for new properties or when there’s no current guide
3. Duplicate Existing Guide - best for property managers who need to share similar information across different guidebooks

To create a guidebook, first sign into your account or register for a new account.

1. If this is your first guidebook, click + Add a Guide in the middle of your Dashboard page. If you are adding another guidebook, click the + Add a Guide button in the upper right-hand corner of the Dashboard.

   

   

2. Choose from the options on the popup. For your first guide, you have 2 options: Convert from File or Start from Scratch. For subsequent guides, you’ll have the additional option to Duplicate Existing Guide.

   

   

3. Follow the prompts for your selected option to create your guide!

Publish Your Guide

Once your guide has been created, you are ready to publish and share your guide with guests!

To publish your first guide, you will need to add billing information to your account. You can do this on your Profile and Settings page, or while publishing your first guide.

To add your billing info while publishing your first guide:

1. Click the Add Billing Info on the Guide Details page.

2. In the first popup, enter your billing email and your card information. Your billing email is where all billing-related communication, like payment reminders and invoice receipts, will be sent. When you are done, click Save & Continue.

3. In the next popup, review your subscription details and click Subscribe & Continue to publish your guide. Your card on file will be charged on a monthly basis.

   

To publish subsequent guides, there is no need to re-enter your billing information.

1. Click the Pay and Publish on the Guide Details page.
2. Review the changes to your subscription, then click Subscribe & Continue to publish your guide. Your card on file will be used for the invoice due today, and will continue to be charged on a monthly basis.

Share Your Guide with Guests

Share via Link

You can send your guidebook link to guests through email, text, or messaging them on the platform through which they booked. Your guests can open your guide on desktop, tablet or mobile — and no app downloads are needed.

To find the link to your guide:

1. Log in to your Folio account.

2. Click on the guidebook to open the Guide Details Page.

3. Click on the Guide Link button in the middle of the page, and a popup will appear with your guide’s link.

   

   

4. Copy and paste the link into your message to send to your guests!

   

Don’t know what to say? Check out some sample messages that expert hosts use:

Message Templates

Sharing via QR Code