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What is a QR code?

A QR code is type of barcode that stores information, usually a link to a website. Most phones have a camera app with built-in QR scanning capabilities.

A unique QR code has been generated for each of your guidebooks. When scanned by a guest, it will open up the guidebook on your guest’s phone.

Getting the QR code for your guidebook

Each of your guidebooks can be accessed by scanning its unique QR code. The QR code will remain the same even if you change the link to your guidebook, so you never need to replace it once printed. To get the QR code for a specific guidebook:

  1. Log in to your Folio account.

  2. Click on the guidebook to open the Guide Details Page.

  3. Click on the Get QR Code button in the middle of the page.

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  4. A popup will appear with your guide’s QR code. Click the Save QR Code button to save the image onto your computer.

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  5. Click the X in the upper right-hand corner to close to popup and return to the Guide Details Page.

Displaying your QR code

Display the QR code to your guidebook in high-traffic areas of your property (like the entryway or kitchen) to help guests access it more easily.

We created some template cards for you to show off your guidebook. Right click each image below to save to your computer to edit. Or use our Canva Templates as a starting point to make your own designs — don’t forget to update with your property’s QR code!

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How to scan a QR code

Your guests can use the camera app on their phone to scan the QR code to access the guidebook you’ve shared with them.

To scan using iPhones and iPads:

  1. Open the Camera app from the Home Screen, Control Center, or Lock Screen.
  2. Select the rear facing camera. Hold your device so that the QR code appears in the viewfinder in the Camera app. Your device recognizes the QR code and shows a notification.
  3. Tap the notification to open the link associated with the QR code.

To scan using an Android device:

  1. Open your Camera app and point it steadily for 2-3 seconds towards the QR Code you want to scan.
  2. Whenever scanning is enabled, a notification will appear.
  3. If nothing happens, you may have to go to your Settings app and enable QR Code scanning.
  4. If QR Codes isn’t an option in your settings, your device unfortunately can’t scan QR Codes natively. In this case, we recommending using Google Lens.

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